Privacy Policy
Your privacy is important to us. This Privacy Policy explains how GrowthScale collects, uses, and protects your personal information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or subscription
- Fill out forms or surveys on our website
- Contact us via email, phone, or contact forms
- Subscribe to our newsletter or mailing lists
- Participate in events, webinars, or promotions
- Request quotes or information about our services
This information may include your name, email address, phone number, company information, job title, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and geolocation data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- Click-through rates and navigation patterns
- Device identifiers and technical specifications
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These may include:
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Advertising cookies for targeted marketing
- Session cookies for temporary storage
- Persistent cookies for long-term preferences
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
To provide, maintain, and improve our services to you
Communication
To respond to your inquiries and provide customer support
Marketing
To send promotional materials and newsletters (with your consent)
Personalization
To customize content and recommendations based on your preferences
Legal Compliance
To comply with applicable laws and regulations
Security
To protect against fraud, abuse, and security threats
Analytics
To analyze website usage and improve user experience
Business Operations
To support internal business functions and decision-making
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Examples include: Payment processors, email service providers, analytics platforms, customer support tools, and marketing automation services.
Legal Requirements
We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to:
- Protect our rights, property, or safety
- Protect the rights and safety of our users
- Investigate fraud or security issues
- Comply with legal processes
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security and Protection
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Note: You can request deletion of your personal information at any time, subject to legal and legitimate business requirements.
Your Rights and Choices
You have several rights regarding your personal information:
Access
Request access to the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (right to be forgotten)
Portability
Request a copy of your data in a structured, machine-readable format
Opt-out
Unsubscribe from marketing communications at any time
Object
Object to processing of your personal information
Cookies and Cookie Management
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for website functionality | Session/1 year |
| Analytics | Website usage analysis and optimization | 2 years |
| Marketing | Targeted advertising and personalization | 1 year |
| Preferences | Remembering user settings and choices | 1 year |
Managing Cookies
You can control and manage cookies in various ways:
- Browser settings to block or delete cookies
- Our cookie preference center (accessible via cookie banner)
- Third-party opt-out tools and browser extensions
- Mobile device settings for app cookies
Important: Disabling certain cookies may affect website functionality and your user experience.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and are adequately protected.
Transfer Safeguards
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Binding Corporate Rules (BCRs)
- Certification schemes and codes of conduct
Data Processing Locations
We may process your data in the following locations:
- Philippines (our primary location)
- United States
- European Union
- Other countries with adequate protection
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Parents and Guardians: If you believe your child has provided us with personal information, please contact us immediately so we can remove the information from our systems.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email of significant changes
- Display a prominent notice on our website
- Provide you with a summary of key changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
Privacy Inquiries
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Officer:
Phone
+63 2 8927 3324Address
800 EDSA West Kamias, Quezon City 1102, Philippines
© 2024 GrowthScale. All rights reserved. This Privacy Policy was last updated on December 15, 2024.